Hopeful Boy Framed Poster-1 – Inspirational Art for Kids Room, Durable Pine Frame
Couldn't load pickup availability
Descriptions
SHIPPING
SHIPPING POLICY
Last Updated: 12/15/2025
Thank you for shopping with Word of Encouragement. We are committed to delivering your order in a timely and secure manner. Please review our shipping policy below.
ORDER PROCESSING TIME
All orders are processed within 1-2 business days after payment is received. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. If there is a significant delay, we will notify you via email address.
SHIPPING RATES AND DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times are as follows:
Standard Shipping:
- Carrier, e.g., USPS Ground Advantage (Est. Delivery: 7-10 business days) - Cost: [Flat Rate/Calculated]
Delivery delays may occasionally occur due to circumstances beyond our control.
SHIPPING LOCATIONS
We currently ship to the following locations:
Domestic: United States and Canada
International: Select international locations based on carrier and availability of print shop shipping areas.
If your location is outside our shipping areas, please contact us at w.o.e.services@gmail.com before placing your order.
SHIPMENT CONFIRMATION AND ORDER TRACKING
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number. Tracking information may take up to 12 hours to become active.
CUSTOMS, DUTIES, AND TAXES (INTERNATIONAL ORDERS)
Word of Encouragement is not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
DAMAGES
Word of Encouragement is not responsible for products damaged or lost during shipping. If you receive a damaged order, please contact the shipping carrier directly to file a claim.
Please retain all packaging materials and damaged items before filing a claim.
INCORRECT SHIPPING ADDRESSES
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
If an order is returned due to an incorrect address, see our return policy.
LOST OR STOLEN PACKAGES
Word of Encouragement is not responsible for lost or stolen packages that are confirmed as delivered by the carrier. If you believe your package has been lost or stolen, please contact your carrier directly.
DIGITAL PRODUCTS (IF APPLICABLE)
Digital products are delivered electronically and do not require shipping. Access details will be sent to your email address after purchase.
CONTACT US
If you have any questions regarding this Shipping Policy, please contact us:
Email: w.o.e.services@gmail.com
Business Address: PO Box, Crozet, VA 22932
Returns & Refund
Because many of our products are print on demand or digital downloads, please review the following refund terms carefully before purchasing.
Order Cancellations
If you request to cancel an order, the refund will depend on the production status at the time your cancellation request is received:
- Order Not Yet in Production
If your order has not entered production, you will receive a full refund, including the cost of the item and shipping. - Order Already in Production
Once an order has entered production, the item cannot be canceled or refunded, as it is being custom-made.
In this case, you will receive a refund of the shipping cost only. The cost of the printed product is non-refundable.
Print-on-Demand Items (Paper Products)
All paper products (including but not limited to prints, journals, planners, books, cards, and wall art) are custom printed per order and are therefore final sale once production begins.
Contact Information
For cancellation requests or refund inquiries, please contact us at:
w.o.e.services@gmail.com
Damages and issues
Word of Encouragement is not responsible for products damaged or lost during shipping. If you receive a damaged order, please contact the shipping carrier directly to file a claim.
Please retain all packaging materials and damaged items before filing a claim.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Please contact us at w.o.e.services@gmail.com to inquire about an exchange.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at w.o.e.services@gmail.com.
